Okay this is not exactly a poor Power BI report or mistake per se, but might be just one contributing factor for your “poor Power BI report”.
Have you learned your Power BI skills mostly by yourself via YouTube, reading through the endless Microsoft documentation, or some “secret blog article” like mine? 😉
Here is a tip for you. Why don’t you just “call” support? I urge you to do so. Have you ever done so? And yes, with the millions of Power BI users, honestly, 99% of the questions have already been asked and answered, and yes we all have our AI helper, but still till today, I believe “calling” support is still a very valid and underestimated option.
Probably lots of my former colleagues are going to hate me for this tip since they are maybe already flooded with support requests. But it’s their job to help you, not just when your Power BI report crashed and you are super desperate, when it is already too late. Instead, there is also something called “advisory cases.” In short there is no need to be the lonely fighter.
Did you know that everyone, even with just a Pro license, is entitled to create support tickets as they wish? Honestly, depending on your support entitlement, you might not always receive the exact help you were looking for, but if that’s the case, then voice your concern. I guarantee you! After the case is closed, you have the possibility to enter feedback, and I am sure your feedback is highly valued. Even more important is positive feedback. 😉
But if you are lucky, you might also talk to some of the most knowledgeable Power BI experts in their domain. I dare to say no Power BI consultant or Power BI developer, not even MVPs, will match their expertise, because only a few people can see that many different environments and can niche down on certain areas as they can.
Support people at Microsoft are all super nice. Maybe they will give you additional things to collect, but isn’t it okay for them to ask for information from you when you request their help? So please don’t be rude if you think the “information” they asked for is useless or installing the newest Power BI Desktop version is not helping at all. It might indeed just be what they need to proceed with your case.
And in case all of this is still not helping, obviously you could also ping me via LinkedIn or mail. 😉
Everything you need to know about Power BI Support:
Blog about Actionable Reporting - Alexander Korn 